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Account & Profile Help
👤
Managing your profile
▼
Edit Your Info:
Update your name, photo, contact details, and bio anytime from your profile page.
Profile Visibility:
Choose what information is public and what stays private. Control your privacy settings easily.
Sync Accounts:
Connect your social media or email for faster logins and profile verification.
Profile Tips:
Add a friendly photo and a short bio to build trust with hosts and guests.
Tip:
A complete profile increases your chances of booking and getting accepted by hosts!
🔒
Security & password
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Change Password:
Update your password regularly for better security. Use a mix of letters, numbers, and symbols.
Two-Factor Authentication:
Enable 2FA for extra protection on your account.
Account Recovery:
Forgot your password? Use the 'Forgot Password' link to reset it via email.
Suspicious Activity:
If you notice anything unusual, change your password and contact support immediately.
Security Tip:
Never share your password with anyone. BBnTour staff will never ask for it.
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Notifications
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Email Alerts:
Get instant updates about bookings, messages, and account activity.
Push Notifications:
Enable push notifications on your phone for real-time alerts.
Notification Settings:
Customize what you want to receive and how—email, SMS, or app notifications.
Unsubscribe:
You can opt out of marketing emails anytime from your account settings.
Tip:
Stay updated to never miss a booking or important message!
🤝
Referrals
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Invite Friends:
Share your referral link and earn rewards when your friends join and book.
Track Rewards:
See your referral status and rewards in your dashboard.
Referral Terms:
Read the program rules to know how and when you get rewarded.
Grow the Community:
Help more people discover great stays and experiences!
Tip:
The more you share, the more you earn. Spread the word!
🛠️
Troubleshooting
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Login Issues:
Clear your browser cache or try resetting your password if you can't log in.
Profile Not Updating:
Make sure all required fields are filled and your internet connection is stable.
Missing Notifications:
Check your spam folder or notification settings.
Need More Help?
Contact our support team for quick assistance.
Support:
Visit our
Contact Us
page for help.