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Account & Profile Help

👤 Managing your profile ▼
  • Edit Your Info: Update your name, photo, contact details, and bio anytime from your profile page.
  • Profile Visibility: Choose what information is public and what stays private. Control your privacy settings easily.
  • Sync Accounts: Connect your social media or email for faster logins and profile verification.
  • Profile Tips: Add a friendly photo and a short bio to build trust with hosts and guests.
Tip: A complete profile increases your chances of booking and getting accepted by hosts!
🔒 Security & password ►
  • Change Password: Update your password regularly for better security. Use a mix of letters, numbers, and symbols.
  • Two-Factor Authentication: Enable 2FA for extra protection on your account.
  • Account Recovery: Forgot your password? Use the 'Forgot Password' link to reset it via email.
  • Suspicious Activity: If you notice anything unusual, change your password and contact support immediately.
Security Tip: Never share your password with anyone. BBnTour staff will never ask for it.
🔔 Notifications ►
  • Email Alerts: Get instant updates about bookings, messages, and account activity.
  • Push Notifications: Enable push notifications on your phone for real-time alerts.
  • Notification Settings: Customize what you want to receive and how—email, SMS, or app notifications.
  • Unsubscribe: You can opt out of marketing emails anytime from your account settings.
Tip: Stay updated to never miss a booking or important message!
🤝 Referrals ►
  • Invite Friends: Share your referral link and earn rewards when your friends join and book.
  • Track Rewards: See your referral status and rewards in your dashboard.
  • Referral Terms: Read the program rules to know how and when you get rewarded.
  • Grow the Community: Help more people discover great stays and experiences!
Tip: The more you share, the more you earn. Spread the word!
🛠️ Troubleshooting ►
  • Login Issues: Clear your browser cache or try resetting your password if you can't log in.
  • Profile Not Updating: Make sure all required fields are filled and your internet connection is stable.
  • Missing Notifications: Check your spam folder or notification settings.
  • Need More Help? Contact our support team for quick assistance.
Support: Visit our Contact Us page for help.